Privacy Policy

Privacy Policy

This Privacy Policy outlines how the Lions Family Benefit Scheme collects, uses, stores, and protects your personal information when you interact with our website, especially during financial transactions made via our integrated Payment Gateway. By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, especially for membership, payments, or updates, we may collect the following information:

  • Full Name
  • Email Address
  • Contact Number
  • Date of Birth
  • Club Membership Details
  • Nominee Information
  • Payment Information (e.g., transaction ID, payment mode)
  • Billing Address (if applicable)

Note: We do not store your credit/debit card numbers or CVV codes. All sensitive payment information is securely handled by our third-party Payment Gateway provider, which is PCI-DSS compliant.

2. Purpose of Collecting Information

We collect and use your personal information for the following purposes

  • To process your membership application and onboarding fees
  • To collect recurring and ad hoc contributions (e.g., death benefit payments)
  • To issue payment reminders, receipts, and account status updates
  • To manage fines and reactivation processes
  • To ensure personalized communication related to your membership
  • Nominee Information
  • To comply with legal or regulatory requirements, if any
3. Use of Payment Gateway

All financial transactions on our website are securely processed through a third-party Payment Gateway, which adheres to the highest industry standards for data protection

The Payment Gateway uses encryption and secure protocols (such as SSL) to protect your data during transmission. We do not have access to or store any of your banking credentials or card information.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transfer via HTTPS
  • Access control and authentication for internal data handling
  • Periodic audits and system monitoring
  • Secure servers and firewalls
5. Sharing of Information

We do not sell, rent, or trade your personal data with any third parties. Your data may only be shared with:

  • The authorized Payment Gateway for processing transactions
  • Regulatory bodies or authorities, if required under law
  • Internal administrative personnel (for scheme management purposes only)
  • All such parties are bound by confidentiality obligations.
6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or outdated data
  • Withdraw consent for communication (except for mandatory payment-related notices)
  • Request deletion of your data (subject to compliance and record retention policies)
  • To exercise these rights, contact us at: [Insert Contact Email]
7. Cookies and Tracking

We may use cookies and similar technologies for improving user experience, such as:

  • Remembering user sessions
  • Personalizing content
  • Tracking page performance
  • You may choose to disable cookies in your browser settings.
8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:https://lionsfbs.com/contact.html